Frequently Asked Questions
General
What is your return policy?
You can return any purchase within 30 days by mailing back the items in the provided container along
with the proper return address label.
For complete details, see our return policy.
I received my order but there's a problem. What do I do?
Please call our Customer Service team at 1-123-456-7890 for assistance.
How can I pay for my online purchase?
We accept American Express, MasterCard, and Visa credit cards and debit cards.
What about security for online shopping?
It's important to us that you know how your personal information is protected. Get complete details
Why can't I order some of the items shown on smallworldtreasures.com?
Occasionally, you'll see merchandise that's not available to be shipped to you. These items may not be
in stock at the time but will be re-stocked at a later time.
Shipping
When will my online purchase arrive? What are the shipping charges?
For complete details, see our delivery and shipping details here.
How can I get my online order the next day or sooner?
Select the expedited shipping option as your delivery option. This way you’ll be able to receive your
items much sooner.
Contact
How do I contact Customer Service?
You can contact our Customer Service here.
You can also call our Customer Service team at 1-123-456-7890, Monday through Saturday, 8am-
10pm PST.
How do I contact Small World Treasures corporate offices?
2601 Mission St.
San Francisco, CA 94110
Tel: 123-456-7890
Fax: 123-456-7890