Returns & Exchanges
Returns with original receipt
If you're not satisfied with your purchase, most items may be returned by mail within 30 days of
purchase. Returns will be refunded in the same form of tender as the original transaction.
If you wish to return by mail outside of the 30-day policy for any reason, please contact Small
World Treasures Customer Service.
Returns after 30 days of purchase will be issued store credit.
A Gift return may be issued to the original purchaser or you may choose to be issued store credit.
Returns without a receipt
Returns by mail without a receipt require an order number, name and address or they cannot be
accepted.
Jewelry & Accessories are non-refundable.
Return Exceptions
Shipping Expenses are non-refundable unless the return is a result of a manufacturing defect
or our shipping error. If such an event occurs, please contact Small World Treasures Customer
Service immediately to arrange the return and we will refund all shipping expenses.
Gift Wrap fees are non-refundable, unless an item is damaged or defective.
Can't find the information you need? Small World Treasures Customer Service, available every day 8am-
10 midnight (PST) at 1-123-456-7890. Or, click for our email help form.